Privacy policy

Privacy Policy

Last Updated: July 13, 2026

Welcome to Bag! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://bag.shop/ or make a purchase from our online store.

By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

To provide you with the best possible shopping experience, we collect certain information when you use our website.

Device Information

When you browse Bag, we automatically collect information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies installed on your device
  • Pages and products viewed
  • Referring websites
  • Browsing behavior and interactions with our website

This information is collected using cookies, log files, pixels, and similar tracking technologies.

Order Information

When you place or attempt to place an order, we collect information necessary to process your purchase, including:

  • Full Name
  • Billing Address
  • Shipping Address
  • Email Address
  • Phone Number
  • Payment Information (processed securely through Shopify's payment providers)
  • Order History

2. How We Use Your Information

We use your information to operate our business efficiently and provide an outstanding shopping experience.

Order Processing

We use your Order Information to:

  • Process payments
  • Confirm your orders
  • Ship your products
  • Send invoices and receipts
  • Provide order updates

Customer Support

We use your information to:

  • Respond to inquiries
  • Provide customer service
  • Resolve issues
  • Assist with returns or exchanges

Fraud Prevention

Device Information, including IP addresses and browsing behavior, helps us detect fraudulent activities, protect customer accounts, and maintain website security.

Store Improvement

We analyze customer interactions to improve:

  • Website performance
  • Product selection
  • Shopping experience
  • Customer satisfaction

Marketing

With your consent, we may occasionally send promotional emails regarding:

  • New arrivals
  • Exclusive offers
  • Seasonal sales
  • Product recommendations

You may unsubscribe at any time.

3. Data Security & SSL Encryption

Your privacy and security are extremely important to us.

SSL Encryption

Our website uses Secure Socket Layer (SSL) encryption to protect your personal information during transmission.

Secure Payments

We do not store your complete credit card information.

All payments are securely processed through trusted, PCI-compliant payment gateways supported by Shopify.

Shopify Security

Our online store is hosted by Shopify Inc., which provides enterprise-level security and infrastructure to safeguard customer information.

4. Sharing Your Personal Information

We respect your privacy.

We do not sell, rent, or trade your personal information.

We only share information with trusted service providers when necessary.

Shopify

Our store operates using Shopify's secure eCommerce platform to process orders and payments.

Shipping Providers

We may share your shipping information with trusted delivery partners to fulfill your orders.

Legal Requirements

We may disclose your information if required by law or if necessary to:

  • Comply with legal obligations
  • Respond to lawful requests
  • Protect our rights
  • Prevent fraud or abuse

5. Cookies

We use cookies to:

  • Keep your shopping cart active
  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Personalize your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

6. Data Retention

We retain your Order Information for our business records unless you request that we delete your personal information, subject to applicable legal obligations.

7. Your Privacy Rights (GDPR & CCPA)

If you are a resident of the European Economic Area (EEA), the United Kingdom, or California, you may have the following rights:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Request a copy of your data
  • Restrict or object to certain processing activities

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that a child has submitted personal information, we will promptly remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised Last Updated date.

10. Contact Us

If you have any questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact us.

Business Name: Bag
Website: https://bag.shop/
Business Address: 3702 W 25th Ln, Yuma, AZ 85364, USA

Business Email: Support@bag.shop
Business Phone: +1 (818) 584-6273
Contact Form: Click Here

Customer Service Hours: Monday to Saturday, 9:00 AM – 6:00 PM
Response Time: Our customer service team responds to all inquiries within 24 hours.